Privacy, handled with care.
This page explains what information Ulstraw collects through this website and how we use it to support customers, partners, and inquiries.
Information we collect
We collect information you choose to share with us, including contact details, wholesale inquiries, order-related messages, and form submissions.
We may also receive basic technical information from your browser, such as device type, page activity, referral source, and approximate location derived from network data.
How we use information
We use submitted information to respond to inquiries, discuss retail or wholesale orders, provide customer support, improve the website, and maintain business records.
We do not sell personal information. We only share information when needed to operate the website, deliver services, comply with law, or protect our legitimate business interests.
Service providers
We use a small, fixed set of providers to run this website. They process only what they need to deliver their part of the service, and none of them receive your data for their own marketing.
- Vercel Inc. — hosting and delivery of this website.
- Resend (Plus Five Five, Inc.) — sending the emails generated by our contact, wholesale, and order forms.
- Cloudflare, Inc. — verifying that a form submission comes from a person rather than an automated script.
- YouTube — product videos, embedded through youtube-nocookie.com so no tracking cookie is set unless you press play.
Cookies and tracking
This website sets no advertising cookies, runs no analytics or behavioural tracking, and does not profile visitors across other sites.
Typefaces are served from our own domain rather than a font CDN, and maps open in a new tab instead of being embedded, so simply reading a page does not hand your visit to a third party.
Data retention and security
We keep information for as long as needed to handle your request, maintain business records, resolve disputes, or meet legal obligations.
We use reasonable technical and organizational safeguards, but no online transmission or storage system can be guaranteed to be completely secure.
Your choices
You can ask us to review, update, or delete contact information you have submitted by emailing contact@ulstraw.com.
If you no longer want to receive non-essential communications from us, you can contact us and request to opt out.
Contact
For privacy questions, contact Ulstraw at contact@ulstraw.com.